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Keys to Active Listening (Mindtool, 2010).

PAY ATTENTION
SHOW IT
ASK QUESTIONS
LISTEN TO THE ENTIRE MESSAGE
RESPOND RESPECTIVELY

CONCLUDING THOUGHTS

Leo Buscaglia reminds us, “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear...”

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Keys to Active Listening (Mindtool, 2010).

PAY ATTENTION
SHOW IT
ASK QUESTIONS
LISTEN TO THE ENTIRE MESSAGE
RESPOND RESPECTIVELY

CONCLUDING THOUGHTS

Leo Buscaglia reminds us, “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear...”

Active Listening Tips

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